Privacy policy
This Privacy Policy describes how Aurivio (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aurivio.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your billing and shipping address.
- Account information including your username and password.
- Shopping information including cart and wishlist activity.
- Customer support communications.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services using cookies, pixels, and similar technologies.
Information We Obtain from Third Parties
We may obtain information from vendors and service providers including Shopify, payment processors, and analytics partners.
- Companies supporting our store infrastructure.
- Payment processors handling transactions.
- Advertising and analytics providers.
How We Use Your Personal Information
Providing Products and Services
- Process payments
- Fulfill orders
- Send order notifications
- Create and manage accounts
- Arrange shipping and returns
- Provide customer support
Marketing and Advertising
We may use your information to send marketing communications and promotional offers.
Security and Fraud Prevention
We use personal information to detect and prevent fraudulent or illegal activity.
Communicating with You
We use your information to provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. Most browsers automatically accept Cookies by default.
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances.
- With service providers and vendors
- With business and marketing partners
- When required by law
- With affiliates and corporate entities
User Generated Content
Reviews and public content submitted by users may be accessible publicly.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children.
Security and Retention of Your Information
We take reasonable measures to protect your information, but no method of transmission is completely secure.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information including:
- Right to Access
- Right to Delete
- Right to Correct
- Right to Portability
- Withdrawal of Consent
- Managing Communication Preferences
Complaints
If you have complaints regarding how we process your personal information, please contact us.
International Users
Your personal information may be transferred and processed outside your country of residence.
Contact
For questions regarding this Privacy Policy or your rights, contact us at:
Email: support@tryaurivo.store
SMS Marketing
We may use your information for SMS notifications, cart reminders, promotional offers, and review requests.
- Order notifications
- Abandoned checkout reminders
- Marketing offers
- Review requests
Opt-in data and consent for SMS messaging will not be shared with third parties except as required to operate SMS services.